When you cancel your Aqua One subscription, your Aqua One will become inoperable immediately.
You will receive a pre-paid shipping label to return the Aqua One within 14 days of cancellation. If the Aqua One is not returned within the 14-day window, your account will be charged for the device.
Please reach out to support@cyberdive.co if you have any further questions about the deactivation process, we're happy to help.